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Privacy Policy

A legal disclaimer


 

Privacy Policy for Jane Elizabeth Wellness

Effective Date: 17/2/26
Last Updated:17/2/26

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 Introduction

We are committed to protecting the privacy and security of your personal data. This policy outlines how we collect, use, and safeguard your information in accordance with UAE Federal Decree-Law No. 45 of 2021 (PDPL) and other relevant regulations.

 

Information We Collect

We may collect the following categories of data:

  • Personal Identifiers: Name, email address, phone number, and date of birth.

  • Health & Wellness Data: Information provided during consultations, including health history, emotional well-being notes, and session outcomes.

  • Technical Data: IP address, browser type, and usage patterns collected via cookies when you visit our website.

 

How We Use Your Data

Your information is processed for the following purposes:

  • To provide personalised wellness coaching, Reiki, or mindfulness sessions.

  • To manage bookings and communicate session reminders.

  • To send newsletters or promotional offers (only with your explicit consent).

  • To improve our website and service offerings based on user feedback.

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Data Storage and Protection

  • Security: We implement industry-standard encryption and secure storage protocols to prevent unauthorized access or disclosure.

  • Data Localisation: In compliance with UAE law, sensitive health-related data is stored and processed within the UAE unless a specific legal exception applies.

  • Retention: General personal data is kept for as long as necessary for the service. Under UAE Health Data Law, certain records may be retained for a minimum of 25 years.

Sharing Your Information

We do not sell your data. We only share information with third parties when:

  • Necessary for business operations (e.g., payment processors or booking platforms like the Jane App).

  • Required by UAE law or competent judicial authorities.

Your Rights

Under the UAE PDPL, you have the right to:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request updates to inaccurate or incomplete information.

  • Erasure: Request the deletion of your data (the "Right to be Forgotten").

  • Withdraw Consent: Opt-out of marketing communications at any time.

7. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us at:
Email: Hello@janeelizabethwellnes.com
Location: Dubai, UAE

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